We aim to post all orders same day if placed Monday - Friday before noon. Despite achieving big things, we're a still a small team. So we always do our best to get your orders out, and are situated directly accross from a post office for easy dispatch. However, with royal mail delays, and other unavoidable issues, sometimes there are delays. We're not amazon, and cannot guarantee same day dispatch or the delivery time provided by our delivery partners. 

We understand that many of you rely on your CBD and often need a top up urgently. We are always happy to help you get you your CBD as soon as possible. Feel free to give us a call, or drop us an email if we can help in any way. You can use the form to the side (Or below on mobile!) 

We are based in the UK. So if you are ordering from within the UK you won't receive import duties. However, if you are from outside of the UK, then this will depend from country to country with local laws/ regulations. 

It’s our goal to ensure you have the best possible experience with us, and so we offer returns valid for 30 days from the date of arrival for unopened products. As such, you will be responsible for paying for your own shipping costs for returning your item, unless you can drop it in to one of our shops, or partner stores. Please contact us for more info on this! 

Yes. We have put our relevant products through the FSA Novel foods list, and all cosmetics products have been through safety assessment processes. We produce our own products in our custom built labs, and have our source CBD tested at source, as well as third party tested in it's final product form. 

If you could like to know more, please feel free to drop us an email, or sign up to our newsletter where we share behind the scenes info in the lab, answer your popular questions and offer exclusive discounts!